Questions & Answers

The following are brief answers to some of the typical questions we get asked about our PAT training courses. Please feel free to contact us should you require any further information or if you have any other questions.

What qualifications do I need to undertake the testing?

No specific qualifications are required, the regulations only require the testing to be done by a competent person. The definition of a competent person in the regulations is - "A person possessing sufficient technical knowledge or experience to be capable of ensuring that injury is prevented". All of our courses are designed to provide the technical knowledge and practical experience to undertake the testing.

Should I attend a City & Guilds or a PAT Competent Person course?

For in-house PAT testing within your own company or organisation, we recommend attending the 1 day PAT Competent Person course. We only recommend attending a City & Guilds course if you are looking to offer PAT testing as a service, or are looking for a career within the PAT industry.

What time does the course start/finish?

The course starts at 9am and usually finishes around 4pm. After booking the course you can download a course timetable, along with a map & directions and training manual from your course account.

Do I need to bring anything with me to the course?

If you are attending a City & Guilds assessment, you will need bring your own copy of the IET Code of Practice 5th Edition as well as a form of photo ID, such as driver's license or passport. The IET Code of Practice is available for purchase from our website: IET Code of Practice

Do I need to purchase a PAT tester before the course?

No. We would actually recommend not purchasing a tester until you have completed the course. You will have the opportunity to use a variety of testers and this should give a better idea of the type of testers available and the ones most suited to your requirements and budget.

How much does the test equipment cost?

PAT testing equipment ranges in price from a few hundred pounds to around a thousand pounds. The type of equipment suitable for your requirements will depend on the quantity and type of equipment you are testing. We can offer advice on the most suitable type for your requirements during the training. Further information on test equipment

What's your cancellation policy?

Details of our cancellation policy can be found here.

I have seen various City & Guilds PAT testing qualifications advertised. What's the difference between City & Guilds 2377-77. 2377-22, 2377-32 etc?

City & Guilds 2377-77 was introduced at the end of 2020 and is the latest and most up to date qualification available for PAT testing. 2377-22 and 2377-32 are older qualifications and have now been superseded by the new 2377-77 qualification. The previous separate PAT management qualification, C&G 2377-32 is now incorporated into the single 2377-77 qualification.

I need a course place ASAP! When's your earliest course?

The earliest PAT Competent Person course with spaces is on the 23rd September 2021 at our Staffordshire venue.
The earliest City & Guilds 2377-77 course with spaces is on the 6th October 2021 at our Huntingdon venue.

I want to test electrical appliances donated to our charity shop?

Second-hand equipment offered for sale should be fit for purpose and safe to use, in addition, be subjected to the in-service inspection and testing procedures (PAT Testing). We would recommend attending our one day PAT Competent Person course, this covers all the procedures suitable for testing donated appliances.

I would like to study at home before attending a course, what do you recommend?

If you book a course with us, you can download a copy of our training manual to study. You will receive a paper copy of the manual on the course. We recommend also purchasing a copy of the IET Code of Practice.

Is there a City & Guilds 2377 online mock exam I can practice on?

If you have booked a course with us, you can access our online mock exams via your course account. We also have a free shortened mock exam.

Do I need to regularly renew my training certificate?

There is no requirement to renew your training certificate in the way you do with a first aid certificate. If you haven't done any testing for a while and are looking for a refresher, we would recommend attending the one day PAT Competent Person course.

I've lost my City & Guilds certificate!

Replacement certificates can be ordered from City & Guilds via their website. You will need the course date, qualification number and enrolment number. Please contact us and we will give you all the information you need.

Is it possible to receive funding for a course?

Turn2Us provides information about education grants and has a grant search. City & Guilds offer bursaries to people who study for a City & Guilds qualification and are in genuine financial need. The Education and Skills Funding Agency also provides information on funding for further education.
It may also be possible for you to receive funding via the Jobcentre, especially if you have recently been made redundant or are unemployed. Your local Jobcentre adviser can provide guidance on course funding. Please contact us if you require any course information to provide to the Job Centre. We are an approved Department for Work and Pensions training provider.

Are you registered on the ProcServe Supplier Portal?

Yes, we are an approved training provider with the Department of Works and Pension (DWP) and can process enquiries, quotations and invoices through the ProcServe system.

How much does the course cost?

The price of the course is shown on the venue pages. Use the drop down menu at the top of the page to select the appropriate venue. The course price includes all exam registration and certificate fees.

Will I find a job as a PAT tester?

There are usually vacancies available for qualified PAT testers. We publish some current PAT vacancies here: Current PAT testing jobs. As well as specialist PAT testing jobs, employers often seek candidates who can carry out PAT testing as part of their wider job role. Jobs such as maintenance engineers, facilities maintenance, service engineers, IT technicians etc., are often required to carry out PAT testing.

I have no previous electrical knowledge; will I be OK to attend a PAT course?

Previous electrical knowledge is not essential and we are confident we can train most people. We deliberately keep our class sizes small to ensure that no one gets left behind. If you are attending a City & Guilds 2377 course, we recommend that you carry out some home study first. If you book a course you will be able to download a copy of our PAT training manual.

Will you cancel a course if you do not get enough people to attend?

No. Unlike many colleges and other training providers, we don't wait to see how many people we get to attend and then cancel a course at the last minute. All of our courses are organised months in advance and will run regardless of the number of delegates attending. In the unlikely event that there is only one person booked on the course, the course will still run.

How many spaces do you have left on the course?

The website is a live system. If dates are shown, there are still places available. The dropdown box will show the total number of spaces still available. On booking a course you will receive a confirmation email with login details to your course account from where you can complete the enrolment form and download all the course information including a timetable, map & directions and training manual.

I would like to book a course place, but it will not be myself that will be attending?

No problem. Following the booking you will be able to sign into your course account and complete the enrolment form with the candidates details.

How long do I have to wait for the certificate following the course?

City & Guilds usually take 4 - 6 weeks to process certificates. If you need confirmation of your result to provide to your employer, we can email you a C&G score report. The certificates for our PAT Competent Person course are posted within a day or two of the course.

If I fail the City & Guilds exam can I re-sit and what are the costs?

Yes, the price for the exam only re-sit is £85 +VAT. We normally arrange this to coincide with our next course (depending on availability), or alternatively we can organise a re-sit at our head office in Cambridgeshire at a convenient time and date for you.

I failed my City & Guilds exam with another course provider, is it possible to just retake the exam with you?

No, we do not offer any exam re-sit places unless you have taken the course with us. This is because the qualification includes a practical assessment, which must be completed during the course. Unfortunately we can not verify the practical assessment if completed with another training provider.

I already have a PAT tester and would like to train using it!

No problem, bring it to the course and you can use it for the practical parts of the course. We have experience in using most PAT testers.

Is there a support service for technical queries that might arise following the training?

Yes, if you have any technical problems, or if you just want a second opinion on something you encounter whilst testing, please call or email us and we will do our best to help. All Plugtest staff have many years of practical PAT testing experience.

Do I need to purchase a copy of the IET Code of Practice?

You will need to purchase your own copy of the IET Code of Practice if you are taking the City & Guilds 2377-77 assessment. Code of Practice for In-service Inspection and Testing of Electrical Equipment (5th Edition) ISBN: 978-1-78562-966-3

I have attended a City & Guilds 2377 course with another company but I'm not confident to do the testing!

Some 2377 courses are designed only to teach you to pass the exam, not to actually do the testing! The previous 2377 syllabus concentrated mainly on the legal and theory aspects. The new 2377 syllabus has improved and now covers more practical testing and we make sure that all of our courses have plenty of hands on learning. After the course there will always be someone at the end of the phone if you get into difficulties.

I would like to book a course for my son/daughter/apprentice, is there an age restriction?

Unfortunately, City & Guilds will not allow exam registrations for under 18s. For our one day PAT Competent Person course we advise that it is suitable for those aged 16 or over.

Where can I buy the test equipment from? Do you supply test equipment?

PAT testing equipment can be purchased from most electrical wholesalers. We also sell test equipment, however we only sell a small range, equipment that we can personally recommend. We have selected models that represent the best value in terms of ease of use, functionality, reliability and price. If you have any questions about our products, or if you need any advice in choosing the best equipment for your needs, please contact us.

Should I train a member of staff or get a subcontractor to do the testing?

All portable electrical appliances in the workplace need to be tested. In-house testing is often the most cost effective and flexible way of meeting the legal requirements.

Can I test other peoples/companies equipment after I have attended a training course?

If you are looking to test equipment as a service we would recommend that you check your insurance covers you to do so.

I am thinking about starting my own PAT business, will your course help me do this?

If you are looking to start PAT testing as a business we recommend that you attend our City & Guilds 2377 course. This qualification is a requirement of NICEIC, NAPIT and most public liability insurance policies. The course does not cover starting a business, but if you have any specific questions we will do our best to help.

Do you provide a calibration service for the testers?

No, we don't carry out any calibration ourselves. Metrel, Kewtech and Seaward all offer a calibration service. Alternatively, there are independent calibration companies. It may also be worth checking with your local electrical wholesaler, as they often organise calibration days. This usually works out to be the cheapest option!
Many of the downloadable testers have a calibration warning screen that only be cleared by the manufacturer or authorised calibration centre. If you use an independent company, check first that they are able to clear the warning message. We have also have some more information in our article on calibration.

Can we pay via invoice?

Yes, we can send you a pro forma invoice but unfortunately, we can only book the course place when we have received payment.

Can you offer us a discount if we book multiple places?

We don't offer preferential rates for our open courses. We feel it's only fair that everyone attending the course should pay the same price. If you have multiple people to train, our Onsite PAT Course may work out cheaper.